E-Mail Recovery

Email is not held in a single file. If you need to recover and restore your e-mail – you must restore the entire E-Mail inbox, complete with settings. Please find below, the recovery instructions for both MS Outlook and MS Outlook Express.

MS Outlook

1. Choose “RECOVER FILES” under the Quick Fixes category and select the radio button option labeled “Search and recover files by its type (e.g. *.doc)
2. Search by file "*.pst".
3. Once successful – you will be asked to choose the snapshot from which you would like to recover the Outlook files. Select the "Select the "last in time" snapshot, created during the very first step in this process.
4. Right click the search results and select "Recovery to current system" to bring over the email files.

MS Outlook Express

1. Choose “RECOVER FILES” under the Quick Fixes category and select the radio button option labeled “Search and recover folder by its name (e.g. My Documents)
2. Search by folder "Outlook Express"
3. Once successful – you will be asked to choose the snapshot from which you would like to recover the Outlook files. Select the "last in time" snapshot, created during the very first step in this process.
4. Right click the search results and select "Recovery to current system" to bring over the email files.

For more details on file specific recovery options - visit the following support portal article: http://support.horizondatasys.com/ics/support/default.asp?deptID=4443&task=knowledge&questionID=111 

Did you know?  Horizon DataSys can customize or even create an embedded version of RollBack Rx for corporated requirements.  Contact our sales team for more information. 

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